A Local Appliance Repair Team for Olympia and the South Sound

Who shows up at your door

Olympia Appliance Team is a crew of appliance technicians based in Olympia, and every call we take is in one of six South Sound towns: Olympia, Lacey and Tumwater close in, with Yelm, Rainier and Tenino farther out. Staying local is deliberate. We see the same water, the same housing stock and the same weather call after call, and that repetition makes for quicker, surer diagnoses. A dishwasher leaving film on Eastside glassware and one leaving orange stains on a Rainier farm are different problems, and we know which questions to ask before the van leaves the lot. We repair the machines that keep a household running: refrigerators and freezers, washers and dryers, dishwashers, ranges and ovens, and ice makers. We are licensed and insured in Washington, and we do the work in your home rather than hauling it off.

Every job starts with testing, and the testing is real work. When a dryer runs cold, the culprit could be an open thermal fuse, a dead igniter, a valve coil gone weak or a high-limit thermostat tripping too soon, and from the laundry room doorway all four look identical. Our technicians work down that list with a meter, running the machine between checks, until a single measurement accounts for what you saw. Then they stop and talk with you. What follows is a written, fixed price for the complete repair. Should the machine’s age or condition argue against fixing it, you will hear it from us, and the call is yours from there. Nothing gets replaced on a hunch, and nothing is added to the price after you approve it.

Our vans are stocked for the failures we see most around Thurston County: drain pumps, inlet valves, door boots, lid switches, bake elements, igniters, flame sensors, door gaskets, evaporator fans and defrost heaters for common models. That stock is why so many visits end with the machine running before we leave. If your model calls for a part we don’t stock, it gets ordered, and the trip back to put it in is not billed as an extra visit. Every finished job comes with a written invoice listing what we tested, what we replaced and the warranty terms that apply. Keep it with the owner’s manual; if the same machine acts up later, that record saves time for you and for whichever of our technicians comes back.

What we commit to on every call

• We test the machine before recommending anything, and we show you the reading that points to the fault.
• Before any repair begins, you see a single fixed price on paper, and that number never climbs afterward.
• Approve the repair and our $97 diagnostic is credited to it; decline, and the $97 settles the whole visit.
• If age or condition makes a repair a poor bet, we say that before you spend anything more.
• The van carries the parts that fail most; anything ordered is fitted later without a charge for the extra drive.
• Every job ends with a written invoice that lists the work, the parts and the warranty terms.

How our crew works in your home

We treat every kitchen and laundry room as a job site we’ll be judged on. We move a machine just far enough for the test at hand and check the outlet, the water valve or the gas connection before blaming the appliance. Smell gas? Get outside, phone the gas utility from the yard, and we follow once it is safe. During the visit we explain what we’re testing and why, and we’ll show you the worn igniter or the torn door boot when we find it. We finish by running a whole cycle, sliding the machine back, cleaning up and going over the invoice line by line. If questions come up later, call the same number.